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Accident and Emergency

Accident and Emergency 

There are three Accident and Emergency (A&E) departments in Lanarkshire at HairmyresMonklands and Wishaw General Hospitals.

Our pledge

Patients present themselves to our Emergency Departments with a variety of conditions across all age groups.

It is our aim is to see, treat, discharge or refer 98 per cent of these patients within the Scottish Governments national waiting time guarantee which is within four hours of their arrival.

What happens when you arrive?

Naturally anyone who arrives at the Emergency Department with a serious or life threatening condition is dealt with instantly.

However, our Emergency Departments now have a service where all those who present themselves at reception with a minor injury or illness are directed to a dedicated service. This means they no longer have to wait until emergency patients are seen first. This area has its own dedicated staff and equipment.

All these patients will be seen by a doctor or a nurse who has undertaken an extensive educational programme and is able to see, treat and discharge patients with a minor injury or illness.

How you can help us

Attendances at our Emergency Departments have grown considerably over the past 10 years and it is extremely important to us that we target care and treatment to those who need the services of an emergency department.
As such, individuals who can see their GP should do so where possible and we would also encourage people to make full use of the extensive services local pharmacies offer.

In general
Anyone who sustains an injury should take some relief for pain at home before seeking medical advice.

NHS 24 offers a wide range of advice for those patients who are not sure which service they should access.


  • NHS 24 can be contacted on 111
  • You can also textphone on 18001 111

For patients who have a suspected major illness or injury, such as a heart attack, you should dial 999 for an ambulance. The ambulance crew will stabilise the patient and take them to A&E as appropriate.