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Information for visitors

Telephone Enquiries

The telephone number for the Stathclyde Suite is 01698 357226.

Only limited information is given to close relatives over the telephone. If further information is required you will have to come to the Strathclyde Suite to see either the nursing staff or a doctor.

 

Postal arrangements

Letters and cards are taken to each ward as soon as possible after delivery.

Please address all letters as follows:

Patient’s full name
Strathclyde Suite
NHS Lanarkshire
c/o Ravenscourt Care Centre
20 Bridge Street
Wishaw ML2 7QX

 

How to get there

Ravenscourt Care Centre is situated on Bridge Street in Wishaw, opposite the Maternity entrance of Wishaw General Hospital.

 

Car Parking

Ravenscourt has car parking facilities including disabled parking.

 

Visiting

Wards 1 and 2: 2.00 - 8.00pm.

Please try to avoid mealtimes if possible.

If you need to visit out with the wards normal visiting times, this can be discussed with the nurse in charge.

Please ask the nurse in charge of the ward, whether children may visit and please keep children as quiet as possible while they are in the wards.

 

Security

There is a controlled door entry system in operation. Visitors are required to sign a visitors book on entering and leaving the building.

 

Fire Safety

On activation of the fire alarm, staff will instruct all visitors to leave the ward by the nearest Fire Exit.

 

Illness

If you are unwell or have been ill recently with an infection, especially sickness and/or diarrhoea, please phone the nurse in charge for advice before visiting.

 

No Smoking

Please refrain from smoking.

Smoking Kills

If you wish to stop smoking please consult with your GP who canhelp or direct you to a smoking cessation service.

 

Gifts to Patients

Please check with nursing staff before leaving food, sweets, or soft drinks with patients, as they may be on a restricted or special diet.

 

Money Valuables

Please do not leave large amounts of money with patients, as staff cannot be responsible for money kept by patients. Do not leave valuables with patients without notifying the nursing staff, for example watches, rings and so on. Similarly, such items should not be removed from patients without informing the nursing staff.

 

Legal Documents

It is necessary to check with staff before a patient signs any document. It is also helpful to advise the nurse in charge of any legal business.

 

Toilets

Toilet facilities are available for relatives and visitors.

 

Guide Dogs

Guide/hearing dogs are permitted within the building.