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Making a Comment, Compliment or Suggestion 


If you would like to make a general comment, a compliment about the service or a suggestion, feel free to speak to staff or contact one of the following:

For GPs, dentists, chemists and optician services

Each practice or shop will have someone responsible for looking into comments and suggestions. Contact the practice or shop and ask for their name.

For services provided by NHS Lanarkshire

For services provided by NHS Lanarkshire, please speak to staff directly or download our Comments, Compliments and Suggestions form and return it to us Freeport.

Please try to give us as much information as possible, for example:

  • When the event happened
  • Where the event happened (which ward in which hospital, which clinic)
  • What it is you would like to tell us

Please include your contact details on the form if you would like us to reply.

Do not use this form to raise a concern or make a complaint. Instead please use the following links:

If you are not sure who you should contact, telephone the General Enquiry Line on:
0300 3030 243.

The line is staffed Monday to Thursday, 9am to 5pm and 9am to 4.30pm on a Friday. There is an answer machine outwith these hours. If all lines are busy calls are transfered to the answer machine which is checked at regular intervals.

Link to the Patient Opinion information page